Engagement Monitoring – Escalation Stages
The School of Health in Social Science will follow these escalation stages if a student’s attendance is deemed to be unsatisfactory.
Stage one
If a student’s attendance is deemed to be unsatisfactory, the School will address this concern with the Student.
A student will enter the escalation procedure if their engagement level falls below 75%, if their last positive engagement was more than 30 days ago and if the student fails to respond to communication regarding non-engagement.
The School will make the student aware of the concerns via email and ask the student to explain the lack of engagement. If the student does not reply within ten working days then the School will move to the second stage of escalation. Students will be directed to the various support that the University offers.
Stage two
Where a student fails to respond to a stage one escalation further investigation will be necessary to determine whether the student is engaging and progressing with the degree programme.
The student will be contacted again and given a further ten working days to respond.
Stage three
Where a student fails to respond to a stage two escalation they will be considered at stage 3. At this stage, the student will be made aware that if they do not respond within a further ten working days then this continued non-engagement will result in referral to the College of Arts, Humanities and Social Science.
Stage four
The student will be referred to the College of Arts, Humanities and Social Sciences and will be invited to a meeting at the College. One possible outcome is exclusion based on non-engagement.
At each of the four escalation stages the student record (engagement tab) is updated to show that this communication has taken place.
Where a student has been escalated to stage one on three occasions, or stage two on two occasions, even where they are able to explain their lack of engagement, they will be required to meet with the Director of Learning and Teaching.