Immigration

Lost or stolen passport and visa

What to do if your passport and/or visa is lost or stolen.

If your passport and/or visa are lost or stolen, you must report this to the police as soon as possible. Make sure that you are given a police report and a crime reference number.

This applies if you are in the UK or travelling in another country.

Help! I’ve lost my passport

If your passport is lost or stolen, you will need to apply for a replacement passport. Contact your country's Embassy or High Commission in the country where you are now for information on how to do this. You may need to wait some time before you have your new passport.

Help! I've lost my visa

What you need to do if your visa is lost/stolen depends on what type of visa you have and what it looks like.

There are two options.

You will either have an entry clearance sticker (yellow vignette) in your passport, or if you have extended your visa inside the UK before, your visa will normally be on a card called a Biometric Residence Permit (BRP), which is not inside your passport.

Visa lost or stolen inside the UK

Entry clearance visa (sticker in passport)

If your visa is an entry clearance sticker you will need to make a Transfer of Conditions (TOC) application once you have received your new passport. Your visa will be transferred onto a BRP.

UKVI - TOC form and guidance

Biometrics Residence Permit (BRP)

If your visa is a BRP card, you must inform the UK Visas & Immigration (UKVI) as soon as possible at the link below so that they can cancel it.

UK Visas & Immigration - Report lost or stolen BRP

You are required by law to do this. Further information about what details you need to give in the email can be found on the UKVI website.

You must also apply for a replacement BRP within three months.

 

An immigration adviser at Edinburgh Global can help check your application.

Contact Immigration

 

Visa lost or stolen outside the UK

Entry clearance visa (sticker in passport)

If your visa is an entry clearance sticker you must make a normal Tier 4 application in order to replace it. You must pay the full application fee, but you do not need a new CAS: you should use the details of your original CAS for the application.

This process can take a number of weeks - you will need to make arrangements either to stay where you are and do this, or to fly back to your home country to make your application. You cannot return to the UK before you have the new visa.

UKVI guidance on replacing a visa

Biometric Residence Permit

If your visa is a BRP card you must inform the UKVI as soon as possible at the link below so that they can cancel it.

UKVI - Applying for a replacement BRP card

You will then need to apply for a single entry visa that you can use once to re-enter the UK. This visa does not replace your BRP card and you will need to apply for a replacement BRP as soon as possible after you have returned to the UK.

Government advice - lost, stolen or damaged BRP

Additional guidance from UKCISA can be found here:

UKCISA - Guidance on how to apply for a replacement BRP

 

Once you are back in the UK, Edinburgh Global can help look over your documents and check the replacement BRP application.

Contact Immigration

 

Further information on lost passports and visas: