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Accessibility Statement for the InPlace Application

Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This application is InPlace, provided by a third party supplier and used by the University of Edinburgh. At this stage InPlace does not have a Web Content Accessibility Guidelines 2.1 AA standard compliance report. This statement is based on testing conducted by the University of Edinburgh.

We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • You can use the keyboard to navigate to most of the content of the application
  • You can magnify the text without distortion
  • use the site using assistive software such as TextHelp Read and Write and Zoomtext.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My computer my way

With a few simple steps you can customise the appearance of our website to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of the University staff or a Student you can use the free Sensus Access accessible document conversion service.

SenusAccess Information

How accessible this website is

We know some parts of this website are not fully accessible:

  • It can be difficult to see where you have tabbed too when navigating by keyboard
  • Not all colour contrasts may meet sufficient contrast levels
  • Not all /icons have alternative text
  • The pages do not reflow when the text is magnified so the user still has to scroll horizontally as well as vertically.
  • There are pop ups that appear without warning
  • Some information is conveyed only in colour
  • When you use browser settings to customise the pages some information and functionality is lost
  • Tooltips are not always activated

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: SWAY@ed.ac.uk

Call: +44 (0) 131 650 4296

We’ll consider your request and get back to you in 5 working days.

If you are a staff or student of the University you can access the free SensusAccess service which coverts documents into alternative formats. SensusAccess is a self-service solution that will allow you to convert electronic documents into a range of alternate formats including audio books (MP3 and DAISY), e-books (EPUB, EPUB3 and Mobi) and digital Braille. Less accessible documents such as image only PDF files, PowerPoint Presentations and JPEG pictures can also be converted into more accessible formats. 

The service is quick and easy to use and completely free. Once converted, the accessible document will be sent to your University email inbox.

Please Note: Users must not submit personal and/or sensitive data regarding themselves or others to SensusAccess to be converted.

Information on SensusAccess

Access SensusAccess Service

Contacting us by phone using British Sign Language

British Sign Language service

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please let us know:

Email: SWAY@ed.ac.uk 

Call: +44 (0) 131 650 4296

British Sign Language service

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details

We’ll consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly.

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Technical information about this website’s accessibility

The University of Edinburgh is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines version 2.1

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations

The following items to not comply with the WCAG 2.1 AA success criteria: 

  • All non-text content that is presented to the user has a text alternative

  • Some information is conveyed in colour only
  • There may not be sufficient colour contrast between font and background colours, especially where the text size is very small
  • Information is conveyed as an image of text rather than as text itself, making it not compatible with screen readers and other assistive technology, and cannot be customised
  • When magnified to a certain level Content can be presented without loss of information or functionality, and without requiring scrolling in two dimensions
  • Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio
  • Most tooltips disappear as soon as the cursor moves. Also, tooltips are not present for all icons and images
  • It is not always clear to tell where you have navigated to when you are using a keyboard
  • There are pop up’s that appear without warning
  • There is no specific help function section, including accessibility information

Unless specified otherwise a complete solution or significant improvement will be in place by January 2021 for the issues within our control. We will highlight issues outwith our control to the supplier and ask for accessibility improvements.

How we tested this website

This application was last manually tested in March 2020. The application was tested by the University of Edinburgh’s Deputy Disability Information Officer on a PC using Internet Explorer (11.0.9600.19236) browser. We were unable to use automated testing as the system is user authenticated. Internet Explorer was chosen as the browser due to it being the most commonly used browser by disabled people as shown in the government survey: the Government Assistive Technology Browser Survey

We tested the home page and a selection of pages throughout the site to ensure all the main features of the application were tested.

We tested:

  • Spellcheck functionality
  • Data validation
  • Scaling using different screen resolutions
  • Options to customise the interface (magnification, font, background colour et. cetera)
  • Keyboard navigation
  • Warning of links opening in a new tab or window
  • Information conveyed in colour or sound only
  • Flashing or scrolling text
  • Operability if Javascript is disabled
  • Use with screen reading software (eg. JAWS)
  • Assistive Software, including TextHelp Read and Write, and Zoomtext
  • Tooltips and text alternatives for any non-text content
  • Time limits

What we're doing to improve accessibility

We will continue to work to address these issues and deliver a solution or suitable workaround. Where issues are under our control we will work to rectify to correct issues. We plan to resolve the issues that are within our control by January 2021.

We will carry out further accessibility testing if significant changes are made to the user interface or if a service user raises an issue.

While we are in the process of resolving these accessibility issues, or where we are unable to, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged.

We have reported our findings to the supplier and asked them to provide information on when they plan to improve the accessibility of their product.

Information Services and accessibility

Information Services (IS) has further information on accessibility, including assistive technology, creating accessible documents, and services IS provides for disabled users:

Assistive technology, creating accessible documents, and services IS provides for disabled users

This statement was created on 8th June 2020 and last updated on 9th June 2020