Finance

Debit or credit card payment

You can pay your tuition fees with a debit or credit card through one of the University’s secure online payment systems.

Online payment can be made through My finance or the Tuition Payment gateway.

My finance is an internal payment platform and is recommended for students paying their own fees. The Tuition Payment gateway is recommended for payers such as parents who do not have access to the internal payment platform.

  • My finance - you will need your University login to access this channel
  • Tuition Payment gateway - you will need the relevant student ID (UUN) to pay through this gateway

Do not provide your University login details to anyone.

Pre-authorise payments to speed up the process

For high value transactions and/or non-UK based cards please advise your card issuer in advance about the transaction you are about to make. This may help avoid delays in the authorisation process.

List of accepted cards

The following cards are accepted:

  • MasterCard
  • Visa
  • Maestro (UK and International)
  • Visa Debit
  • Visa Electron
  • American Express

Paying in a different currency

You can use the Tuition Payment gateway to pay in GBP or in your home currency (if this option is available from your card issuer) at competitive dynamic currency conversion rates. Or you can use the gateway to pay in pound sterling and rely on the exchange rate applied by the card issuer.

There are 33 currencies available (dependant on the card issuer) including GBP.

Proof of payment

A receipt will be sent to the email address used when making the payment which should be kept as proof of payment.

Reasons for a declined card

In many cases, declined transactions are for your own protection to prevent fraudulent activity on your account.

To protect your privacy your card issuer will not share the declined reason with the University. The University is unable to request the payment direct from your card issuer,  even if they ask us to do so.

The most common reasons for a card decline are below, but you should contact your card issuer direct if you need more information.

Reason

How to avoid your card being declined

Card details entered incorrectly Check and enter the card details again. Your card will be locked if you enter the wrong PIN three times in a row, this is to stop fraudsters guessing your PIN. Phone the card issuer if this happens.
Insufficient funds Check you have enough money in your account before making a purchase
Payment exceeds your daily spending limit Ask your card issuer to increase the daily limit or make a series of smaller payments
Your credit limit has been reached Maintain healthy credit with regular monitoring of your spending and paying credit card bills on time
Payment flagged as unusual activity or unusual location Make your card issuer aware before you make any unusual purchases
Using the wrong type of card Check whether your card type is accepted by the payment system
Using an expired card Check the date and know when your card will expire. Make sure you get a replacement in enough time. Once you have your card replacement, remember to destroy the expired card.
Verification information entered doesn’t match your personal details Make sure the personal details stored on your card are up to date, for example the billing address
Technical issues with the payment gateway, the payment processor and/or the card issuer Try again at a different time or use a different internet browser

Guide to paying online with a debit or credit card

This video provides a step-by-step guide to paying your tuition fees online with a debit or credit card. You can also download the video transcript.