Defaulting on payment and the collection policy

Defaulting on payment not only results in the University charging late fees, but for continued non-payment you risk your place at University.

The payment of your student academic fees forms part of the contractual relationship you have with the University. It is our expectation that you will have organised your funding for fees and living costs before arriving at the University. If you cannot provide payment or proof of payment as required, then you will be considered to be in arrears and a defaulter. Student academic fees includes (but not limited to) tuition fees, modular fees, additional programme costs, matriculation fees, exam fees, cost of materials and library fines. Non-academic fees include (but not limited to) accommodation fees, nursery fees and parking fines.

Where cheques, bank drafts or direct debits are returned unpaid on more than one occasion or where a direct debit instruction is cancelled (without good reason and sufficient prior notice to the Finance Department) then any remaining sums due for the year in question will be required to be paid immediately. This will include a £20 administration charge which will be levied on the student's account. In addition the concession to pay by instalment will no longer be available for any future years payments. These payments will be required to be paid by direct credit only to the University.

Arrears action will be taken in accordance with the University’s collection policy for continued default of payment. Reminders will be sent to your University student SMS email account if we have not received payment as expected or if we can’t identify payments received. Reminders should not be ignored, even if you think it has been sent in error, please do get in touch with us.

The University will levy additional charges for the non-payment of fees in the form of a late fee invoice. The late payment charge will be either:


a) 3% applied to the balance outstanding at the start of each month until the debt is cleared



b) set amount applied on a sliding scale dependent on the outstanding balance:

balances up to £200 no charge

balances £200 to £1,000 £50 charge

balances £1,000 to £5,000 £100 charge

balances £5,000 to £10,000 £200 charge

balances over £10,000 £300 charge

Action taken by the University in relation to unpaid student academic fees can include:

  • Withdrawal of IT facilities
  • Withdrawal from Programme of Study
  • Instigation of third party/legal action

The loss of IT access may disrupt your studies and for international students studying here under Tier 4 regulations this can have serious consequences. In addition international students should be aware that if they are withdrawn from their programme of study due to non-payment of fees the University is obliged to inform United Kingdom Visas and Immigration (UKVI).

In terms of Resolution of the University Court students in debt to the University may not be permitted to re-matriculate in future sessions, or to graduate until the outstanding sum has been cleared.

Any former student (including students withdrawn due to non-payment of student academic fees) wishing to be considered for return to study must pay all fees, charges and any collection/legal costs before going through the normal application procedures.

Student accounts passed to a third party for collection and/or where legal action is initiated will incur the additional collection/legal costs. In order to avoid these additional charges we recommend that students contact the Income Section to organise payment before any third party action commences.

The complete text of the University's collection policy is available to download.

Policy On Collection of Student Fees and Related Charges [PDF 50KB]

Income Section

  • Finance Department

Contact details



Charles Stewart House
9-16 Chambers Street

Post Code