As a result of the COVID-19 virus and staff being required to work from home, we are currently unable to provide a telephone service for logging support calls.
Finance Helpline Availability and Contact Details
Students and Alumni
Student Payments Enquiry:
Other ways of getting in touch:
- Contact EdHelp between 10am to 2pm
- Book an online appointment at UoE Pay Fees – we have increased our appointment availability
- Phone us on 0131 651 5151 (Option 1 for “Fees and Finance queries”, then Option 1 for “any questions or issues about Fee payments”). Our phone lines will be open Monday to Friday 10am to 4.30pm.
Staff, Visitors and Non-Uni Members
Please start by visiting our self-help pages below and get in touch through the linked contact forms, as necessary.
Non-University Members (Guests or members of the public)
Still need help?
Regular semester hours:
9am - 5pm, Monday to Friday