As a result of the COVID-19 virus and staff being required to work from home, we are currently unable to provide a telephone service for logging support calls.
Finance Helpline Availability and Contact Details
Students and Alumni
Student Payments Enquiry:
Other ways of getting in touch:
- Contact EdHelp between 10am to 2pm
- Book an online appointment at UoE Pay Fees – we have increased our appointment availability
- Phone us on 0131 651 5151 (Option 1 for “Fees and Finance queries”, then Option 1 for “any questions or issues about Fee payments”). Our phone lines will be open Monday to Friday, 2pm - 4pm.
Staff, Visitors and Non-Uni Members
Please start by visiting our self-help pages below and get in touch through the linked contact forms, as necessary.
Non-University Members (Guests or members of the public)
Contact us through an online sign language interpreter
British Sign Language (BSL) users can contact the University of Edinburgh via Contact Scotland BSL, the online British Sign Language video relay interpreting service.
Still need help?
Regular semester hours:
9am - 5pm, Monday to Friday