Finance

Finance Helpline

As a result of the COVID-19 virus and staff being required to work from home, we are currently unable to provide a telephone service for logging support calls.

Finance Helpline Availability and Contact Details

Students and Alumni

EdHelp

Other ways of getting in touch:

  • Contact EdHelp between 10am to 2pm
  • Book an online appointment at UoE Pay Fees – we have increased our appointment availability
  • Phone us on 0131 651 5151 (Option 1 for “Fees and Finance queries”, then Option 1 for “any questions or issues about Fee payments”). Our phone lines will be open Monday to Friday 10am to 4.30pm.

Staff, Visitors and Non-Uni Members

Please start by visiting our self-help pages below and get in touch through the linked contact forms, as necessary.

Staff and Visitors

Non-University Members (Guests or members of the public)

Still need help?

Email: finance.helpline@ed.ac.uk

FAQs: https://edin.ac/studentfinance

Opening hours

Regular semester hours:

9am - 5pm, Monday to Friday