Help for Finance Department Staff

• I need an EASE account
• I need a University Staff Card
• Finance Induction for New Staff (secured)
• Finance Induction Course
• Finance Organisation Chart

• Finance Forms
• Add email address to MyEd
• Finance A- Z
• Flexible Working
• Supported Web Browsers
• Useful Links (secured)          

• Finance Training Booklet
• Staff Training Passport
• Finance Appraisal Process
• Competencies
• Personal Training Plan

• Finance Regulations
• Policies and Procedures
• Key Commercial Polices
• Expenses Policy

• eFinancials
• Managing a Budget (excluding Research Grants)
• Writing a Business Case (secured)
• Fraud Awareness
• Excel Training

Unidesk Handout

Unidesk Spell Check

Review a Standard Solution

Passing a call between second line teams

Remove Sensitive Information from a call

Creating a partial call

How to De-Escalate a call

Create a Selection to View Calls You Have Raised

Create Default Text for Calls

Unidesk Hands-on session wiki page

Closing a 2nd line call with no further caller comms