Help & guidance information

Step by step instructions and guides.

Guides for customers  

Accessing Web Central via HARMAN
How to report a fault and raise a work request using the online system
Customer Support Documents
Glossary - a guide to terms and abbreviations


Guides for Estates Staff

Accessing Web Central via HARMAN
Reviewing and approving a work request
Reviewing a team work request list, assigning to a craftsperson and completing a work request
Using the Mobile Application
Health and Safety Documents