Sources of help
We all need help sometimes - here is an overview of the support systems available to you.
Student Administration (including Student Information Points) are responsible for providing services to all students throughout their time at the University of Edinburgh and for supporting Colleges and Schools and other student services in delivering a high quality student experience
The department has general responsibility for the following:
- arrangements for examinations
- assessment and charging of fees
- graduation ceremonies
- immigration visa compliance
- information on a wide range of student services through our Student Information Points
- official student documentation
- provision of personalised timetable
- student finance (i.e. bursaries, scholarships, loans and hardship funds, travel funds and US loans)
- student societies bookings
- student study space bookings
- student support and liaison with UK funding bodies (i.e. SAAS and SLC)
The Advice Place
The Advice Place is an impartial, accessible, free, confidential advisory service for all University of Edinburgh students irrespective of race, gender, sexual orientation, disability, religious belief or age. They act on behalf of students and their interests, advising independently of the University of Edinburgh or any other organisation or authority.
Advice is offered on a walk-in basis at either of their offices or, by appointment for more specialist areas such as welfare benefits, academic issues and tenancy problems.
The service is delivered by professional advisory staff, trained to provide both generalist advice and advice in individual specialist areas of expertise. They are also assisted by student volunteers who have successfully completed an appropriate training programme.
The Careers Service is here to help you gain the skills and experience you need for your future through part-time, vacation work, internships and volunteering, as well as helping you to make plans for after you graduate.
We’re not just here for final year students; you can use the Careers Service from day one!
We’re based on the third floor of the Main Library Building in George Square and you’re welcome to come in to our Careers Information Centre to browse our resources on employment and further study and our friendly Helpdesk staff are always on hand to help if you have any questions.
The Careers Consultant for Economics students is Jo Fairweather. You can book an appointment to see Jo to discuss your career ideas or to get help with applications and interviews - simply book using our MyCareerHub online booking system.
This online system offers you:
- jobs, events and appointment booking all in one place
- access anytime, anywhere
- features you can personalise
You can access MyCareerHub via the Careers Service website and log in with your EASE/MyEd username and password.
The Chaplaincy provides a presence and place for those of all faiths and none, volunteering opportunities for spiritual exploration and a wealth of religious and belief societies for students to join together with a very popular drop-in service throughout the term.
The Chaplaincy offers a multi faith and belief team, one-to-one support, events, ceremonies and services and places for meetings and spaces for reflection.
The School of Economics offer various Helpdesks which usually run weekly at lunchtimes during term time, and are staffed by our top students. They are not only for those times that you might need a little extra help with a course, they're also available to enhance you overall learning and understanding of economics.
Details of venues and times are available in the course outlines published on Learn (the online teaching environment).
Information about Learn
The Edinburgh Global supports University staff and offers advice to enquirers, applicants, new students and current students who are from outside the UK.
They manage the University's exchange programmes, giving help and advice to students who are considering study abroad in third year. They also advise students who wish to come to Edinburgh on exchange or for a short period of study.
They can provide advice on visa extensions, on working in the UK during and after study and on other matters. They also organise support and social events to help international students adjust to life in Edinburgh.
Edinburgh University Students' Association (EUSA)
Governed by the student body, the association provides a range of services involving entertainment, welfare and representation. There are a large number of student societies - from academic or subject based to dancing or sport, to spiritual, charity or appreciation societies - the possibilities are endless. EUSA organises teaching awards each year and the School of Economics has done well with two awards and one runner up in the recent past.
Information Services (IS)
Information Services (IS) look after a wide range of facilities within the University of Edinburgh, including Library Services, Card Services and IT Support.
IS run the open access computer labs and provide computing support services. They produce an extensive range of documentation, from beginners guides to word-processing, through using equation editors, to advanced guides to programming.
uCreate on the first floor of the Main Library provides a variety of facilities for self-teaching computing and IT skills. IS also run a range of computing classes for undergraduates covering both introductory and more advanced aspects of word processing, spreadsheets, email and the internet. If your problem is information related then the IS website is a good place to start looking for the solution.
Institute for Academic Development (IAD)
The IAD offers workshops and online resources aimed at helping all students to fulfil their academic potential at the University of Edinburgh.
Workshops and resources provide advice and practical strategies for learning effectively and cover a wide range of topics including academic reading and writing, critical analysis, managing workload, exam preparation.
It is also possible to have an individual consultation with one of their study development advisors.
At Edinburgh you have access to one of the largest and most important academic libraries in the world. Our libraries currently house around three million printed volumes and a growing number of electronic resources. These include more than 600,000 electronic books and over 20,000 electronic journals. These resources can be used remotely at any time.
The Library also has study space and computing facilities and you can access the wireless network on-site. Past exam papers are also available.
Accommodation Services are committed to assisting students in the transition from home to University life. They offer support for both new students and those returning for second and subsequent years. The Residence Life Department has a key role to play in providing this support by promoting community and well-being to maximise residents' University experience.
One of the main roles of the Resident Assistants is to help students in accommodation meet other people in their site and to become more accustomed to their surrounding environment. They do this by hosting different events where residents get to know each other as well as becoming more familiar with what the university and city of Edinburgh have to offer.
Student Counselling Service
The Student Counselling Service offer short term counselling to the University's students, aiming to help them work through their difficulty, understand themselves better and find ways of managing their situation.
They also run a series of one off workshops on topics such as procrastination, confidence building and relaxation.