Digital Transformation

What is Digital Transformation?

Digital Transformation is the application of digital technology across the University and is critical to our future success as an institution.


We define Digital Transformation as:

"The changes associated with the complete application of digital technology in all aspects of a modern university".

Video introduction

CIO Gavin McLachlan gives an introduction to Digital Transformation at the University, highlighting key themes, activities, why it is important and the benefits it will deliver.

Watch a video introduction to Digital Transformation

The approach

Digital Transformation will use digital technology to fundamentally change the way that many University services are delivered. It will encourage digital literacy across the University, set standards and principles and provide services and platforms. The changes will underpin, enable and join other University programmes to provide a stronger focus on digital users’ needs.

For example, Digital Transformation works across programmes including:

  • Service Excellence
  • Online and Distance Learning
  • Estates Transformation
  • Student Digital experience

Why do we need it?

In the new digital economy, digital ways of working have become the norm. The University recognises that our students, staff and partners have come to expect easy digital access to University services and information. 

Digital Transformation will act as a the “glue”, joining together many University programmes to support and deliver the changes needed to achieve better user experiences.