Data Science, Technology and Innovation

Student support

While you study with us, you will be well-supported by the programme team with a wide variety of additional one-to-one support as well as study events and resources from across the University.

female student standing in front of the Advice Place

Guidance and Support

Guidance is available to support you through the matriculation process, introductory and induction events and point you to resources available within the University. 

- Information for new online students

Personal Tutors

Every student has a Personal Tutor, a member of the teaching staff who provides academic guidance and support.

Your Personal Tutor will:

·         help you to review your academic progress and performance regularly;

·         help you to think about your learning, how it contributes to your future development, prepares you for your time at university and your career;

·         help you to become a confident, active member of a community of learners;

·         help you to deal with any concerns or problems that might affect your studies and refer you to other staff in the School and support services as appropriate.

Personal Tutor Information

Technical support

This is an online programme so you will be accessing materials, discussion boards and a range of tools via the Internet. The University’s Information Services (IS) provides online learning support, and guidance and training for the tools used. Our systems are designed to be easy to use and we incorporate familiarisation training into the programme induction.

Information Services has help sections designed specifically for online learners on the University’s portal (MyEd), secure access login page (Your University Login), the Virtual Learning Environment and digital library access.

Support information for online learning students

Information Services


To help you study more effectively, you will also have access to self-directed learning opportunities to develop your information and computer skills.

Information Services Skills Development

We expect that students will take responsibility for ensuring they are able to access the programme, for making back-ups of their work and organising alternative access if required.