Digital Innovation

How we do it

We use a workflow procedure for each project undertaken, to promote a transparent development process with College staff.

Project workflow

This guide is a reference for our customers and other parties, showing the following stages of website production:

Defining the new project

Once you have completed a new client brief,  we will arrange a face-to-face meeting to gather information from you and determine the project requirements.

Client Brief (EASE protected)

Visual design and testing

Using your specifications, the team will provide graphic templates to show you early mock-up web pages. Once you have approved the visual design, a staging site will be created to test functionality and usability.

Production and quality assurance

  • Create web pages using the University's CMS or desired web publishing system.
  • Populate pages with written content and web-optimised media, ensuring University guidelines are met.
  • Finally the website is QA tested, checking writing styles, navigation and working links.


You as the client have to provide the web content. We can help to edit it in accordance with the University's style guidelines and present it in an attractive, web-suitable format.

Site launch

After you have given approval to the final product, we can publish the site live to the world.

Ensuring redirects are in place, optimizing the site for search engines, and confirming site security, are all considered before launch.

A maintenance plan is often developed for the designated site administrator following completion.

Why do we do this?

Our simple workflow system lets you know what we do, how we do it, and what is expected of you. It also allows us to fine-tune and improve upon procedures when there is a set structure in place.

Ongoing support queries

Please contact our team for any ongoing support requests