Covid-19 FAQ for alumni
The University of Edinburgh's Alumni Relations department is now operating remotely, with staff working from home. We're trying to keep things business as usual, but some changes have been unavoidable. So, we've developed some handy FAQs to help you with queries you might have at this time.
1. How do I update my contact details?
You can update your details on the MyEd Alumni Portal or by emailing email@example.com.
2. How can I connect with other alumni?
We also have a number of clubs and groups around the world that you can connect with online:
Platform One is our online meeting place for University of Edinburgh people - alumni, students and staff - and it's free to join:
3. Will I receive Edit magazine this year?
The publication of the 2020 edition of Edit magazine, which was scheduled for June, has been postponed until further notice. We will inform alumni as soon as we have a new date for its publication. In the meantime, you can continue to enjoy previous editions as well as regular new articles on the Edit website:
4. How will I receive updates from and about the alumni community?
Enlightened is our regular online newsletter for alumni that includes news, interviews, special features and opportunities. We are continuing to email this on a bi-monthly basis. If you do not already receive Enlightened, you can be added to the mailing list by emailing firstname.lastname@example.org. We will also post regular updates, interviews and chances to get involved with the community on our social media channels and new Sharing things blog.
5. Can I speak with a member of the alumni team?
You can contact the alumni team by emailing email@example.com - your message will be passed to the appropriate member of staff.
6. Can I access the Careers Service?
The Careers Service is operating a remote service during the Coronavirus pandemic that is available to those who have graduated within the last two years. More information is available on the Careers website:
7. Can I order an alumni card?
You can still order an Alumni Card through the MyEd portal or by emailing firstname.lastname@example.org - however, the cards cannot currently be posted out. Once we are able to do this we will notify alumni who have ordered one. We recommend that you ensure your postal address in MyEd is up to date.
8. Can I access online journals through JSTOR?
Yes you can access JSTOR as normal through MyEd along with a range of other eResources.
9. Will alumni events be rescheduled?
We do not currently have rescheduled dates for any alumni events that have been cancelled. However news of future dates and online events will be communicated through our usual channels.
10. I am due to graduate in summer 2020 - what will happen?
We regret that the Summer 2020 graduation ceremonies will not be running. However a number of procedures and options have been put in place to allow you to both receive your degree this summer and attend a ceremony online or in person in the near future. More detailed information is on the dedicated website:
11. How do I obtain copies of my academic transcript?
Paper copies of academic transcripts cannot currently be posted out. Information on alternative formats can be found on the Student Administration website:
12. I’m interested in studying online, what does the University offer?
We offer two main types of online learning courses: postgraduate qualifications and free Massive Open Online Courses.
13. How do I donate to the University?
Information on making a donation to the University online or by bank transfer - including to the Covid-19 Partnerships Fund - can be found on the Giving website:
14. Can I donate by phone or by post?
Unfortunately, we can’t take donations over the phone or by post at the moment.