Extensions and Special Circumstances Service
The extensions and special circumstances (ESC) service helps students who need additional support with assessments. Support is available to students who have an existing schedule of adjustments, or those facing unforeseen, challenging circumstances. Help can range from additional time to complete coursework to special consideration regarding late penalties or marks.
Processing update
We are currently receiving a very high volume of applications. We are processing extensions applications from 17th April and special circumstances applications from 15th & 16th April.
We have a turnaround of:
- 2 working days for extensions
- 5 working days for special circumstances applications.
Please do not email us to ask for a decision on your application; applications are processed in the order they are received, to ensure fairness. You will receive an email confirmation as soon as a decision has been made.
Planned system downtime
Please note that the Assessment Support Tool will be unavailable due to maintenance as follows:
Friday 26th April at 14:00 until Monday 29th April at 09:00
It will not be possible to create or view any extension or special circumstances applications during this time.
Extensions
- If your assessment is due during the downtime, please ensure that you apply before 2PM on Friday, 26th April;
- If your assessment is due shortly after, please wait until the system is available again at 9AM on Monday, 29th April;
Please note that we are unable to process extension requests submitted by email.
Special Circumstances
- If you wish to apply for special circumstances or to access/complete your application, please do so either before or after the system downtime.;
- Please ensure that you check your School’s Special Circumstances deadline ahead of time.
Please note that we are unable to process special circumstances requests submitted by email.
Student guidance on technical issues during an online exam
Please read the attached guidance on what to do if you experience a technical issue during your online exam. The guidance outlines the steps you need to take, and what evidence you will need to submit if you decide to apply for special circumstances.
What support do you need with your assessment?
Extensions | Special Circumstances | Extra time learning adjustments |
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If something unexpected has happened that is preventing you from meeting an assessment deadline, you can apply for an extension. | If your studies have been affected by an unforeseen situation, you may be eligible for special circumstances. | Students registered with the Disability Learning Support Service with a Schedule of Adjustments can apply the extra time to their assessments. |
Extensions are available for: + most coursework Extensions are not available for: - exams - coursework where the deadline has passed
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Special circumstances are available for: + coursework where an extension is not available + coursework where you can’t meet the extension deadline + coursework where the deadline has passed + exams you cannot attend + exams that you have missed + assessments where you feel you have underperformed
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Extra time learning adjustments are available for: + most coursework + a proofreader + an interpreter
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