Services and support

Computing support

Our computing support services, training opportunities and IT resources.

Help and support

There is a substantial amount of information available online which covers the main computing issues you may encounter.

If you can't find the answer you are looking for online, contact Help Services.

Information Services (IS) offer taught short courses and online tutorials on IT skills.

Help and advice on assistive technology is available from Information Services.

Open-access computers are available in computing labs, libraries and cafes. In labs, supervisors are on hand to help with any problems.

There are multimedia and specialist IT resource centres in the Main Library and in the KB Library Study Centre, King’s Buildings.

Information Services (IS) provide a wide range of support for staff, from accessibility advice to wifi support.

EASE is the University’s web login service, which provides access to a number of web-enabled applications and resources.

Staff can take advantage of savings offered through the University’s software licensing and purchasing service.

The University Website Programme coordinatea the management and development of the University’s corporate web publishing framework.

The Web Publishing team publishes general information on the University for both internal and external audiences.

They can provide guidance on issues relating to official guidelines and policies.

Help with building websites and technical support may be available via your relevant computing support department.

Information Services also provide a web design service.

This article was published on Apr 18, 2013