The Student Disability Service's Confidentiality Policy

Confidential Files

Communication with staff

We will only discuss disability-related information with other members of staff once you have given us permission, or if we need to do this for reasons of health and safety, emergency or public policy. Before we put support in place we ask for your consent to pass on information to those who need to know so that they can provide your support.

Communication with parents

In accordance with our legal obligations under the Data Protection Act, our staff will not discuss a student's progress or current circumstance with a parent or guardian, unless we have written permission from the student to do so.

Requesting information

Held by the Student Disability Service

You are entitled to request copies of the documentation we hold in your record at any time. In order to comply with the Data Protection Act, we must have proof of identity in order to release this information.

If you are requesting the information in person, you can provide your Student ID card (preferred) or another form of photo ID (e.g. driving licence or passport).

If you have left the University and wish the information to be sent, we require a letter with your signature.

Held by mulitple departments

Contact Records Management who will co-ordinate collation of information.

Retention of records

The Student Disability Service will retain your record for five years after you graduate. Your file will then be destroyed.

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