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Clinical Outcomes in Routine Evaluation (CORE)
We evaluate and research our work with the aim of helping to understand, audit and improve what we do. To help us do this, students are asked to complete short questionnaires before and after counselling. These will only be processed by members of the counselling service team. All data and records used by counsellors for research, audit and evaluation will preserve the absolute anonymity and confidentiality of our clients
We use the CORE questionnaire as a standard evaluation tool.
The main purpose is as a research tool. The responses help us understand more about the problems that counselling is required to address, the problems which counselling is most effective in helping, and the way in which our Service can be improved.
The second purpose is to measure current wellbeing, ability to function, level of symptoms and risk . This will help us provide the best service for our students.
We hope that most of our students will agree to complete the questionnaire but we would emphasise that participation is entirely voluntary and declining to complete the questionnaire will not affect entitlement to counselling in any way.
Students who have agreed to participate will be asked to complete a second questionnaire after their final counselling session. This is used for research purposes and helps us both measure the effectiveness of counselling and to improve services to students.
The information contained in the questionnaires is confidential to the Student Counselling Service and is anonymised. All completed data sets are kept separate from student files.
Please do not hesitate to approach our Service or your counsellor if you have any questions or concerns.
This article was published on Sep 10, 2010