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Confidentiality
Staff working for the Student Counselling Service will not pass on personal information about clients (including information on attendance) to anyone outside the Service (including academic staff) subject to the following exceptions:
- Where the member of staff has the express consent of the client to disclose the information
- Where the member of staff would be liable to civil or criminal court procedure if the information was not disclosed
- Where the member of staff believes the client or third party is in serious danger
In any of these circumstances the counsellor will normally encourage the client to pass on information to the relevant person/agency. If there is no indication that this has happened, or is likely to happen, or if the crisis or danger is sufficiently acute, the counsellor may pass on the information directly.
Consent to disclose information will be sought from the client, if at all possible.
This article was published on Jul 7, 2010