Staff working for the Student Counselling Service will not pass on personal information about clients (including information on attendance) to anyone outside the Service (including academic staff) subject to the following exceptions:
In any of these circumstances the counsellor will normally encourage the client to pass on information to the relevant person/agency. If there is no indication that this has happened, or is likely to happen, or if the crisis or danger is sufficiently acute, the counsellor may pass on the information directly.
Consent to disclose information will be sought from the client, if at all possible.
This article was published on Jul 7, 2010