We understand that university can pose practical problems for our students, and we have measures in place to help you resolve any issues that could arise during your period of study.
Please contact registry if you have any questions about the matriculation process:
It is vital that you contact registry as soon as possible to confirm your matriculation. You also need to see your Director of Studies to confirm your attendance and ensure that you are registered on the correct courses.
The Student Support Office can provide confirmation of status letters for many organisations/circumstances including banks and council tax. Please complete a form and bring to the Student Support Office in 12.05 DHT. Please allow 48 hours for processing.
Your DoS will be able to provide you with an academic reference.
Your DoS should be your first port of call for academic advice and guidance as well as for providing academic references.
It is advisable to contact your DoS by email to arrange an appointment unless you know his or her office hour(s).
If your DoS is not available for any reason, you should visit the Student Support Office who can put you in touch with the School’s Senior DoS or another relevant Academic member of staff.
Please visit your subject area teaching office; they will be able to give you advice and information on your year abroad.
If you are unable to pay your fees, you MUST contact the Finance department at the earliest opportunity in order to find a solution.
Further support is also available from the EUSA Advice Place. The Advice Place will also be able to offer guidance on applying for Hardship Funds.
Whether you are experienced at living independently or are taking the plunge for the first time, the University Accommodation service are on hand to offer advice and residential support. There is a wealth of information available on their website at:
Our dedicated careers service offers practical and impartial advice to undergraduates on a variety of topics including career planning and advice and guidance on application and interview techniques.
You can find helpdesks on the Main Library on the 2nd floor in the Learning Resource Centre - open weekdays between 10am - 5pm (semester only). In addition there is a web helpdesk at:
Please see the following Website for details of our nursery facilities and available support.
Each year Edinburgh University plays host to a large number of students from all around the world. Our International Office can help with any queries you may have whether immigration or English language requirements or simply advice on living in a foreign city for the first time.
Contact Janet or Eve in the Student Support Office who will be happy to help:
The Student Support Office is situated in
Room 12.15, David Hume Tower
Tel: 0131 650 3647/ 0131 650 3673
Email:
This article was published on Sep 24, 2009