PLEASE NOTE - The instructions below are designed for laptops running Windows XP, Windows 7 and Windows 8. For computers running Mac OS X please go to the following link:
To print, your laptop must be connected to the university wireless network eduroam.
If you need help connecting to the network:
When printing from your laptop, money will be deducted from your print credit account, just as if you were printing from the open access computers.
However, if you don't have enough credit in your account, the print job will fail without warning, so you should check your credit before you try to print:
Your print balance will be displayed.
In the windows security dialogue that appears:
A window with a list of printers will appear:
Please be patient, as it can take more than a minute before the "Connecting to Cloud..." dialogue window appears. Repeating this step will generate an error messge.
The printer driver software can take a couple of minutes to download. Once the "Connecting to Cloud..." dialogue windows closes you can start using the cloud printer.
If you are using the University's "Cloud" printing service, which uses a print job release method rather than direct printing, please follow the Releasing a print job instructions on the following page:
If you wish to use the same printer again after rebooting your computer, follow the instructions below to reconnect to the service:
You will now be able to print. Just make sure that you select the correct printer in the Print dialogue window.
This article was published on Oct 1, 2013