Where to get help
Where to find library, IT and e-learning help at the University of Edinburgh.
Local helplines
Some schools and units operate a local Helpline, so please check the contacts page. If in doubt then contact the IS Helpline who will advise.
IS Help Service
The IS Help Service offers three modes of interaction for all University members and other authorised users of IS services. Users are able to select the most appropriate mode depending on their location, the time of day, personal schedule and the nature of the issue arising.
For library enquiries and walk-ins, please contact an IS Helpdesk.
For IT enquiries, please contact a local helpline or the IS Helpline.
This article was published on Feb 13, 2012