How much will a replacement card cost?
In the case of faulty, worn and expired cards, the old card must be produced in order to receive a free replacement. If you cannot produce the card a fee of £10 will be applied.
| Faulty cards | Free |
| Fair wear and tear | Free |
| Expired cards | Free |
| Lost cards | £10 |
| Stolen cards | £10 |
| Cards damaged deliberately or due to neglect | £10 |
Replacement cards can be obtained from a Card help desk.
This article was published on Aug 16, 2012