Overview
If you've got a query that isn't covered here, please contact us.
FAQs: students
- I never collected my student card when I started. What should I do?
- I have finished my course but not yet graduated. Will my card still be active?
FAQs: staff and visitors
- I haven’t received a staff card application form.
- Will I still be able to use my staff card once I have retired?
- My visitor card has expired. What should I do?
FAQs: general
- My card is damaged and doesn’t work any more. What should I do?
- My card has been lost/stolen. What action should I take?
- My card has expired. How do I obtain a replacement?
- How much will a replacement card cost?
- I cannot get access to my building using my card. Why?
- I can’t remember my PIN for my card.
- Can I punch a hole in my card?
- My card is not faulty but does not work with cashless catering
FAQs: Cashless catering
Contact us
If you require advice or additional support not found in these pages contact Card Services by phone or email.
- Tel: ext (44) 0131 651 5151
This article was published on Aug 20, 2012