Mail relay overview
Mail relaying services provide the underlying infrastructure to support the safe delivery of email into and out of the university.
Introduction to the mail relays
This explains what the mail relay service does and how it handles spam and viruses in mail messages.
Policy on control of incoming email
Policies applying to the mail relay service and the treatment of incoming email with regards to minimising the potential of damage to the university's reputation from the promulgation of spam and viruses.
Email rejection messages
When we scan incoming messages for spam and viruses we sometimes reject messages and they get sent back to the sender with a non-delivery report. The error messages are explained in detail here.
Viruses, and other problem messages
Information and advice on how we detect viruses and deal with them and other problem messages such as spam. Guidance on what you can do to help improve the spam detection and limit the amount you see in your INBOX.
Setting up systems that generate mail
Application servers and devices such as network aware scanners and printers can generate email. This guidance document describes how to correctly configure them so that the mail is correctly routed.
Getting help and more information
If you want more information about the mail relay service and how schools may make use of it then this page will explain where to go for more help.
This article was published on Nov 28, 2012