Help and support

We provide help and support should you have any problems with the service.

Day to day support and advice

Support is available, Monday to Friday, 9am to 5pm.

For Usability related queries, you can contact the Service Management Team at the link below.

For further information on any IS service, please contact IS Helpline.

Application Usability
Email:
IS Helpline
Web: Self service portal (preferred)
Email:
Phone: +44 (0)131 651 5151
Availability: IS Helpline is open 24 hours a day, 7 days a week

Accessibility menu