Overview

Usability is the extent to which users can access the functionality of a system with effectiveness, efficiency, and satisfaction to achieve specific goals. Employing user-centered design processes helps ensure that products or systems are highly usable and meet users' needs.

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Introduction to Application Usability Service

Usability focuses on designing a product that is effective, efficient, and satisfies the users needs, achieving specified goals in a particular environment. Usability usually refers to software but is relevant to any product.

Introduction to Application Usability Service

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Availability and entitlement

The service is available to all members of the University.

Availability and entitlement

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Using the Application Usability Service

If you would like to use the Application Usability Service, please get in touch with the Service Management team through the CMS or email usability@ed.ac.uk

Using the Application Usability Service

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Help and support

Details of the support offered on a day-to-day basis.

Help and support


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