The Library is always working to improve the service it provides. Find out more about the targets we've set ourselves.
Find out how we met our service targets last session.
Postgraduate Taught Experience Survey (PTES) 2012. Results of the library questions.
In March 2012, Informations Services conducted a survey of people leaving the Main Library to find out more about who uses the Main Library and what they use it for. Read the report of the survey's findings.
Every two years, we use the LibQUAL+® Survey to measure users' perceptions of the library service. Results from the 2011 survey and the Library's response are available in full.
This article was published on Oct 3, 2012