We are a technical section within IS so mostly we deal with computing support officers and user support. We can be contacted via email, phone, CMS or in person.
Your email will be forwarded to our call management system. If you don't specify who your message is for, it will be allocated to the most appropriate member of the team.
Our aim is to provide an initial response within one working day, and to progress or resolve your query within five.
If you are an end-user of our services then your first point of contact should be the IS Helpline.
This article was published on Aug 28, 2009