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- Contacting the Unix Section
Contacting the Unix Section
We are a technical section within IS so mostly we deal with computing support officers and user support. We can be contacted via email, phone, CMS or in person.
IS Unix Section
James Clerk Maxwell Building, The King's Buildings, Mayfield Road,
Edinburgh
EH9 3JZ
Phone: +44 (0)131 650 6033
Fax: +44 (0)131 650 6552
Email: ext6033@ed.ac.uk
Your email will be forwarded to our call management system. If you don't specify who your message is for, it will be allocated to the most appropriate member of the team.
Our aim is to provide an initial response within one working day, and to progress or resolve your query within five.
IS Helpline
If you are an end-user of our services then your first point of contact should be the IS Helpline.
IS Helpline
Web: Self service portal (preferred)
Email: IS.Helpline@ed.ac.uk
Phone: +44 (0)131 651 5151
Availability: Opening hours
This article was published on Jun 15, 2011