If you need to miss an appointment please give us as much notice as possible, and we will do our best to accommodate you and rearrange your appointment.
Understandably there may be times when you are unable to attend your appointment. If such a situation arises please give us as much notice as possible as we have a high demand for appointments.
If we have 48 hours notice of a cancellation then we may be able to offer your appointment to someone else.
We will do our best to accommodate this and re-arrange cancelled appointments, although there may be occasions when it is not possible for us to do this.
If you do not turn up on two consecutive appointments without giving a reason, any ongoing appointments will be cancelled. Should you wish to resume counselling you should contact the Service Administrator Christine Savill who will make the necessary arrangements
This article was published on Nov 15, 2010