Our Information Services (IS) Helpline provides an excellent service to students and staff with computer problems.

Photo of computer laptop

IS Helpline

The IS Helpline is there to answer your queries relating to the computer systems (including Edinburhg Research Explorer questions).

Email is the preferred method for contact. All emails are entered into the University Call Management System (CMS).

  • IS Helpline
  • Work: +44 (0)131 651 5151
Self Service Portal

Mobile Device Clinics

The Main Library (at George Square) runs Mobile Device Clinics during the week to help you with issues with laptops, tablets, phones or other mobile devices.

Open-access computer labs/printing

The following links lead to details about our open access computer lab locations, conduct in labs, University computing regulations and printing.

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