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Structures for managing quality
Promoting and sustaining shared values, beliefs and aims.
Definition
Establishing and developing systems and structures for the management of quality which promote and sustain shared values, beliefs and aims and support an effective internal quality culture.
Examples
Examples of how this Indicator of Enhancement is embedded in the University’s reflection, procedures and activities:
- quality management structures reflecting the governance of the University, with powers devolved to the three colleges
- monitoring and review take place as close as possible to delivery
- assurance of monitoring and review activity is undertaken by the next closest level
- monitoring and review add value
- monitoring and review are reflective and evaluative
- quality management is enhancement-focused, with the aim of improving the student experience
- quality management works best in a collegiate and supportive environment
This article was published on Oct 22, 2010