Information Services

Useful info for new students

Information Services (IS) provide most of the computing, library and e-learning resources you will use during your time at the University. Please watch the welcome videos below and then follow your journey step-by-step through setting up each of the basic University services.


Welcome Videos

The above short videos cover some of the key topics you need to know when you first arrive.

To view other videos in the playlist, click on the top left of the video screen and select the video you want from the list.

Mobile devices may open the playlist in the Youtube App.



Your EASE password enables you to gain access to a wide variety of University services and is set up when you apply for your course.

For help with this, please see:


2. Your Office 365 account

Office 365 allows access your University emails and also your 1TB of storage space amongst other services.

Activate and log your account via the Office 365 web interface

Set up your email & calendar on your phone, tablet and laptop

3. Wireless networking

The University provides a secure wi-fi service, eduroam, which uses your activated Office 365 password to connect. For info, please visit:

4. MyEd

MyEd is the University's web-based portal to a wide range of student systems (including Learn and Event Booking) and further useful information.


5. Computing and Printing Facilities

Find out how to get access to open-access computing and printing facilities on campus, and how to print from your own personal devices.

Computing and Printing Facilities

6. Your University card

Your card is for identification, access to buildings, Cloud printing and student discounts. Info on adding your photo and collecting your card:

University Card Services

7. Using the University libraries

Opening hours, locations, membership and entitlement information for the Main Library, the Noreen & Kenneth Murray Library at King's Buildings and several others.

Using the University libraries

8. Download Microsoft Office for Free

As part of the University's Office 365 subscription, all active staff and students are entitled to install and activate up to 5 copies of Microsoft Office software on personal computers or mobile devices.

Download Microsoft Office

9. IT & Computing FAQs

Information Services' most-frequently-asked, IT-related questions. Please check here first if you have any questions or difficulties with University IT services.

IT & Computing FAQs


Need any help?