Information Services

Print and Copy Credit

All Cloud printer/copiers and some networked printers require credit to use them.

Staff and students have two credit accounts associated with their print/copy account. A  Charged Balance (where real money is credited) and a Free Quota Balance (where School based funds are credited). All cloud devices accept credits from both your charged balance and free quota balance.

Newly matriculated students will have £4 free quota added to their print and copy balance at the start of their course.

Print or copy charges


Charged Balance credit

You can add real money credits to your charged balance by:

Online print credit (debit or credit card) -  Using the online print credit service 

Internal transfer (eIT)

Library helpdesks

  • Main Library, George Square
  • Noreen and Kenneth Murray Library, King's Buildings
  • Edinburgh College of Art Library, Evolution House, West Port
  • The Lady Smith of Kelvin Veterinary Library, Easter Bush Campus
  • Law and Europa Library, Old College
  • Moray House Library, Dalhousie Land
  • New College Library, Mound Place
  • Royal Infirmary Library, Chancellor's Building, Little France
  • Western General Hospital Library, Crewe Road South

Non-University members or guests wanting to photocopy using the Xerox MFPs must first go to the Helpdesk in a Library (listed above) to be issued with a copycard (for which there is a £1 charge)

You must produce your University card when you pay at a Helpdesk. Cash or cheques (payable to 'the University of Edinburgh' with cheque guarantee card) are accepted. Payment by credit or debit card is available at the Main Library and the Noreen and Kenneth Murray Library. Card transactions are only for the amount of £5 or over.

Library locations


Free quota credit

Free quota credit is allocated on a School by School basis with most topups happening automatically. If you require extra free quota please contact your local IT support.

Checking your print and copy account balance

Login to any Cloud device and select account balance

Using a web browser (not safari) from any computerCheck print credit balance

  • You can view a full print history as well as your current account balance
  • Log in with your University Username (UUN) and ease password.

Using an open-access computer

Look at the task bar at the bottom of your computing screen. At the right-hand corner (near where the time is shown), you will see a small arrow. Click on this and it will show any hidden icons including a £ icon. In some labs the icon may appear as a dollar sign ($).

Double-click on the £ icon. A window showing your amount of print credit will appear.