Information Services

Frequently-asked Questions (FAQs)

A set of EASE-related FAQs and guidance.

What is EASE?

The University's reduced-sign-on service, seamlessly enabling users to log into restricted resources such as MyEd, Learn, EUCLID etc.

How do I get an EASE password? 

Entitlement and Sign-up

I don't know what my EASE password is, help!

Reset forgotten EASE password using your 'Shared Secrets'

I'm a student and need EASE to get a scholarship

Student EASE passwords are provided during their course application process.

You CANNOT apply for a scholarship without first having applied for a course.

Please see: Undergraduate and Postgraduate applications

I am an alumnus/alumna and need EASE to access the Alumni Portal

Accessing the Alumni portal

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Still need help?

General login issues - FAQs

Useful EASE tools and links