Information Services

Availability and entitlement

Our availability and information on who is entitled to the service.

Groups entitled to use this service

  • Researchers
  • Teachers
  • Support staff
  • External organisations (see service definition for terms and conditions)
  • Students as part of University courses if arranged by academic staff.


Free for Teaching

Costs for accounts for on-demand content are waived when they are used solely for the delivery of material as part of a taught University course (undergraduate and taught post-graduate).

Charges for on-demand hosting & streaming

  Podcasting Account Video Account HD Video Account Windows Media Account
Audio Podcast  
Audio Streaming  
Audio File Format(s) MP3/MP4 MP3/MP4 MP3/MP4 WMA
Video Podcasting    
Video Streaming  
HD/Screen Capture Video Podcasting      
HD/Screen Capture Video Streaming    
Video File Format   H.264(MP4) H.264(MP4) WMV
Annual usage report
Online access to usage reports
Max simultaneous connections   100 (pa) 100 (pa) 100 (pa)
Initial Storage Quota 1GB 4GB 8GB 2GB
Annual Charge £50 pa £100 pa £200 pa £200 pa
Additional 3 GB Storage per annum £50 pa £50 pa £75 pa £200 pa

For more information about external charges please see the Service Definitions document.